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Submitted: 12 Aug 2020
Accepted: 12 Aug 2020
ePublished: 12 Aug 2020
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Depiction of Health. 2020;11(3): 202-213.
doi: 10.34172/doh.2020.28
  Abstract View: 138
  PDF Download: 61

Health Care System Management

Original Article

Correlation of the Dimensions of Organizational Justice and Responsibility in Hospitals

Mohammad Mardani 1 ORCID logo, Erfaneh Rahmanian 1 ORCID logo, Mohammad Arab 2 ORCID logo, Mostafa Hosseini 3 ORCID logo, Ali Vafaee Najar 1* ORCID logo

1 Department of Health Management & Economics, Social Determinants of Health Research Center, Mashhad University of Medical Sciences, Mashhad, Iran
2 Department of Health Management & Economics, School of Public Health, Tehran University of Medical Sciences, Tehran, Iran
3 Department of Epidemiology & Biostatistics, School of Public Health, Tehran University of Medical Sciences, Tehran, Iran

Abstract

Background and Objectives: organizational justice is employees’ perceptions of fairness and equity in their behaviors and relationships so this perception can be effective in responding to patients. Accordingly, this study aimed to decide the correlation between the dimensions of organizational justice and responsibility at affiliated hospitals of Tehran University of Medical Sciences in 2015.
Material and Methods: This cross-sectional and descriptive-analytical study performed on 342 patients and staff with direct relation to patients. Niehoff and Moorman’s questionnaire and WHO standard questionnaire used to measure justice and responsibility. Data analyzed using descriptive and analytical statistics (t-test, ANOVA and Pearson) with SPSS software.
Results: The mean and standard deviation of justice and responsibility was obtained 62.70±15.23 and 105.16 ± 18.75. Correlation analysis showed that there was a significant relationship between justice dimensions and responsibility so that the weakest and strongest relationship was obtained between “distributive justice and Quality of Basic Amenities” and “interactional justice and dignity”. In addition, there was no significant relationship between demographic variables and justice, and only type of insurance and academic degree had a significant relationship with responsibility.
Conclusion: The results showed that the level of responsibility could be improved by improving employees' perceptions of justice. This will lead to a better vision of the hospital in the minds of patients, which will increase the ability to attract customers. Therefore, it is recommended to managers to enhance the responsibility by organizational justice, especially equity in resource distribution.
Keywords: Hospitals, Responsibility, Organizational Justice, Tehran
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